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Of Taxis and Smart Phones: Balancing Innovation and Regulation

Sharon Masterson, Corporate Partnership Board, International Transport Forum

Necessity is the mother of invention – or is it? It could be argued that the time-honoured adage only holds when we know what we want or need. But what if we don’t? “If I had asked people what they wanted”, Henry Ford famously quipped, “they would have said ‘faster horses’.”

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